🎓 Training Levels

1
Read & Acknowledge
Read the full SOP, watch the video walkthrough, and digitally acknowledge completion. No quiz required.
2
Supervised Practice
Complete Level 1, pass the knowledge quiz (80%), and complete 3 supervised executions signed off by a lead.
3
Independent Certification
Complete Level 2, pass advanced assessment (90%), and complete solo execution. Certified to train others.

📁 Business Units — Click to access onboarding & training by role

🏭
Manufacturing
300.XXX.XXX
Extraction, production, packaging, distribution, wholesale, QC. Hub operations and fulfillment.
👥 10 Roles
📋 19 SOPs
🏪
Retail
100.XXX.XXX
POS, customer service, cash handling, inventory, compliance. All 5 retail locations.
👥 3 Roles
📋 3 SOPs
🌱
Cultivation
200.XXX.XXX
Grow operations, trimming, harvest, plant care. Pittman and K Beach facilities.
👥 4 Roles
📋 0 SOPs
🏢
Enterprise
000.000.XXX
Cross-unit SOPs: HR, Finance, IT, Legal, Payroll, Executive Operations.
👥 3 Roles
📋 5 SOPs

📄 All SOPs

000.000.001 SOP Numbering & Index System
Marc Theiler ACTIVE v2.0
View
000.000.002 Daily EA Sync Workflow
Charlene/Axis ACTIVE v1.0
View
000.000.005 Sales Call Center Operations
Monica / Charlene ACTIVE v1.0
View
300.100.501 Receiving, Printing & Pinning Orders
Torin ACTIVE v1.0
View
300.100.502 Printing Orders & Station Prep
Torin ACTIVE v1.0
View
300.100.503 Order Fulfillment
Torin ACTIVE v1.0
View
300.100.504 Metrc Manifest Generation & Sync
Torin / Charlene ACTIVE v1.0
View
300.100.510 Daily Hub Inventory Reconciliation
Torin / Charlene TO CREATE —
300.100.701 Wholesale Customer Service Protocol
Axis TO CREATE —